Terms & Policies

Terms of Service

Last Updated: July 2026

Welcome to PracticeSession and Lamina. These Terms of Service ("Terms") govern your use of the PracticeSession and Lamina software applications (collectively, the "Software", "Apps", or "Service"). By installing, accessing, or using either application, you agree to be bound by these Terms.

PracticeSession is a music practice toolkit available as a paid license. Lamina is a free standalone stem splitter by the same team. Both apps share a common infrastructure for cloud stem separation credits.

1. Agreement to Terms

By using PracticeSession or Lamina, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you do not agree to these Terms, do not install or use the Software.

2. License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software for your personal or commercial use.

2.1 PracticeSession License

• One-Time Purchase: You purchase a license to use PracticeSession software.
• Version Coverage: Your license grants you access to PracticeSession v1.x and all updates within the same major version (e.g., 1.0, 1.1, 1.2). Major version upgrades (e.g., v2.0) may require an additional purchase, though upgrade discounts may be offered to existing customers.
• Device Limit: Each license may be activated on up to three (3) devices. You may deactivate a device to free up an activation slot.
• Permitted Use: You may use PracticeSession for personal practice, professional music work, teaching, studio recording, and commercial purposes.

2.2 Lamina License

• Free Software: Lamina is free to use with email registration. No license key or payment is required.
• Registration: You must register with a valid email address to use Lamina. Registration is tied to your device hardware ID.
• Permitted Use: Same as PracticeSession: personal, professional, teaching, studio, and commercial use.

2.3 License Restrictions

You may NOT:

• Copy, distribute, resell, lease, rent, lend, or sublicense the Software
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software (except where prohibited by law)
• Remove, alter, or obscure any proprietary notices (copyright, trademark, etc.) on the Software
• Use the Software to develop competing software products
• Share your license key with others or use a single license on more than three (3) devices simultaneously
• Circumvent or attempt to circumvent any license validation, activation, or copy protection mechanisms

3. Trial Period

PracticeSession offers a 14-day free trial with full access to all features. No credit card is required to start your trial. The trial is tied to your device hardware ID to prevent abuse. After the trial period expires, you must purchase a license to continue using PracticeSession.

Lamina does not have a trial period. It is free to use indefinitely with email registration.

4. Payment and Billing

Payment processing depends on where you purchase PracticeSession:

• Direct purchases (practicesession.app): Handled by Paddle.com Market Limited ("Paddle"), our authorized payment processor and Merchant of Record. By purchasing through Paddle, you agree to Paddle's terms and conditions. Paddle is responsible for processing payments, handling VAT/sales tax collection and remittance, issuing invoices and receipts, and managing payment-related customer data.
• Mac App Store purchases: Handled by Apple. All payment processing, billing, and receipts are managed by Apple in accordance with Apple's terms and conditions. We receive a transaction confirmation from Apple but never access your payment information.

All prices are listed in USD unless otherwise stated. Applicable taxes will be calculated and added at checkout based on your location and purchase channel.

4.1 Cloud Stem Separation Credits

Both PracticeSession and Lamina offer optional cloud-based AI stem separation. This feature requires purchasing credit packs:

• Credit Packs: Available in various sizes (e.g., 20, 60, or 150 minutes). Credits are measured in minutes of audio processing.
• Credits Never Expire: Purchased credits remain in your account indefinitely with no expiration date.
• Shared Across Apps: Credits are tied to your email address and can be used in both PracticeSession and Lamina.
• Stem Multiplier: The credit cost depends on the number of stems requested. A 2-stem separation costs 1× the audio duration; a 4-stem separation costs 4×; a 6-stem separation costs 5×. The exact credit cost is displayed before you confirm each separation.
• Selection-Based Billing: When you separate only a selected section of a song (rather than the full track), you are billed only for the duration of that selection.
• Failed Separations: If a cloud separation fails during processing, the credits are automatically refunded to your account.
• No Subscription: Credits are one-time purchases. There are no recurring charges or auto-renewal.

4.2 Cloud Processing and Audio Upload

When you use cloud stem separation, the audio file (or selected portion) is temporarily uploaded to a third-party AI processing service. By using cloud separation, you acknowledge and agree that:

• Your audio data is transmitted over the internet to a third-party service provider for processing
• The audio is processed on the provider's servers and the resulting stems are returned to your device
• We select cloud separation providers based on quality and reliability; the specific provider may change over time
• You are responsible for ensuring you have the right to process any audio you upload (see Section 7.2)

Cloud separation is entirely optional. Both apps include free local separation that processes audio entirely on your device with no data transmitted.

4.3 AI-Assisted Lyrics Features

PracticeSession's Lyrics Manager offers an optional "Auto-detect sections with AI" feature that analyzes a song's lyrics to suggest structural sections (such as Verse, Chorus, and Bridge). This feature is free to use. By using it, you acknowledge and agree that:

• The feature is opt-in by use — the lyrics leave your device only when you choose to run it, and the app shows a one-time notice before the first use.
• When you use it, the lyrics text for that song is transmitted over the internet to our server, which forwards it to Anthropic, PBC ("Anthropic"), the third-party provider of the Claude AI model, for analysis. Only the lyrics text is sent — no audio and no other library data.
• We do not retain the lyrics you submit or the AI's output. They are used to process your request and then discarded; we keep only anonymous usage metadata (such as request counts and token usage) for monitoring and abuse prevention.
• Anthropic does not use data submitted through its API to train its models.
• Lyrics are frequently third-party copyrighted text. You are responsible for ensuring you have the right to process any lyrics you submit through this feature (see Section 7.2).
• This is a complimentary feature with no guarantee of continued availability; it may be rate-limited, changed, or discontinued at any time.

4.4 Cloud Sync and Sync Plus

PracticeSession offers optional cloud sync, which keeps one library in sync between the devices you sign in on: your songs' metadata, practice regions, notes, setlists, lyrics, chords, notation and app settings, plus the files those refer to (audio, separated stems, notation source files and attachments). Attached video files are the exception: they are only uploaded for the songs you opt in, either with the global setting or song by song, because a single video can fill an entire storage plan. Sync is off until you turn it on, and turning it off leaves every device's local library intact.

• Requires a verified email: sync identifies your library by your account, so an active license or a verified email address is required. On the Mac App Store, sync is tied to your verified email (your purchases and credits remain tied to the device).
• Free storage: every account includes 500 MB of sync file storage at no cost. Records (songs, notes, settings, and similar) are not counted against it.
• Sync Plus: an optional subscription that raises your file storage to 15 GB for $9.99 per year. It renews automatically each year until cancelled.
• Where you are billed: direct customers are billed by Paddle; on the Mac App Store, Sync Plus is an auto-renewable App Store subscription billed by Apple, and payment is charged to your Apple Account at confirmation of purchase.
• Cancelling: cancel any time from the subscription portal (direct) or in your App Store account settings (Mac App Store), at least 24 hours before the renewal date. You keep the extra storage until the end of the period you already paid for.
• Over the limit: when your files exceed your storage, nothing is deleted and nothing stops working locally; only the upload of new files pauses. Records keep syncing normally, files already stored keep syncing to your other devices, and the waiting files upload by themselves as soon as there is room (you free space, or you subscribe).
• If your subscription ends: your synced files are kept and remain downloadable to your devices; only new uploads above the free 500 MB are blocked. If your storage stays above the free limit for an extended period after a subscription ends, we may, after notifying you by email and allowing at least 30 days to download or reduce your data, remove stored files above the free limit. Your local libraries are never affected.
• Not a backup service: sync is a convenience for using one library on several devices, not a backup or archival service. Keep your own backups of anything you cannot afford to lose. See Section 10 (Disclaimer of Warranties).
• Fair use: sync storage is for your own personal library. Storage limits, and the specifics of what syncs, may change over time; we will give reasonable notice of changes that reduce what your plan includes.

5. Refund Policy

Due to the nature of digital software and our 14-day free trial period, all license sales are final. We do not offer refunds on license purchases after purchase. Cloud separation credits are also non-refundable once purchased (failed separations are automatically refunded in credits, not cash). We strongly encourage you to fully evaluate PracticeSession during the free trial period before purchasing. For complete details, please see our Refund Policy.

6. User Responsibilities

6.1 Age Requirements

You must be at least 13 years old to use PracticeSession. If you are under 18 years of age, you must have permission from a parent or legal guardian to purchase a license.

6.2 Account Security

You are responsible for maintaining the confidentiality of your license key (PracticeSession) and your registered email address (both apps). Do not share your license key publicly or with unauthorized parties. You are responsible for all activities that occur under your license and account, including cloud separation credit usage.

6.3 Prohibited Uses

You agree not to use PracticeSession to:

• Engage in any unlawful or fraudulent activity
• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts

7. Intellectual Property

7.1 Our Intellectual Property

PracticeSession and all related software, code, algorithms, designs, trademarks, logos, and documentation are owned by Practice Session and protected by copyright, trademark, and other intellectual property laws. Your license does not grant you any ownership rights to the Software.

7.2 Your Content

You retain all rights to audio files and content you create, import, or process using the Software. We do not claim any ownership or rights over your audio files, practice sessions, or exported content.

Local processing: All audio processing (playback, time-stretching, pitch-shifting, EQ, local stem separation) occurs on your device. We do not collect, store, or access your audio files for these operations.

Cloud stem separation: When you choose to use cloud separation, the audio (or selected portion) is temporarily uploaded to a third-party processing service. The audio is used solely to perform the requested separation and is not retained by us or the provider after processing is complete. You are responsible for ensuring you have the necessary rights to process any audio you upload for cloud separation.

AI section detection (lyrics): When you choose to use the "Auto-detect sections with AI" feature, the song's lyrics text is transmitted to our server and forwarded to our AI provider (Anthropic) solely to suggest section markers. The lyrics and the result are not retained by us after processing. You are responsible for ensuring you have the necessary rights to process any lyrics you submit (see Section 4.3).

Cloud sync: When you enable cloud sync, the library data and files you sync are stored on our servers so they can be delivered to your other devices. You keep all rights to that content; you grant us only the limited, revocable permission to store, copy and transmit it for the purpose of operating sync for you, and nothing more. We do not use it for any other purpose, and we do not use it to train AI models. You are responsible for ensuring you have the necessary rights to store and transfer the audio and other files you sync (see Section 4.4).

7.3 Third-Party Components

PracticeSession includes third-party open-source components licensed under separate terms (including LGPL-2.1, MIT, and BSD licenses). For complete details, see our Open Source Licenses page.

8. Privacy and Data Collection

We take your privacy seriously. We collect minimal data necessary to provide the Service:

• Email address (for license delivery, account registration, credit management, and optional product updates)
• Device hardware ID (for license activation, trial management, and account association)
• License activation records (to enforce device limits)
• Credit transaction records (credit purchases, usage, and refunds)
• Subscription records for Sync Plus (status, renewal date, storage allowance)
• Only if you turn on cloud sync: the library data and files you choose to sync, stored so we can deliver them to your other devices (see Section 4.4 and the Privacy Policy)

We do NOT collect:

• Your audio files or practice session data, unless you turn on cloud sync and choose to sync them (audio uploaded for cloud separation is processed by a third-party service and not stored by us; see Section 4.2)
• Your lyrics (lyrics submitted to the AI section-detection feature are processed by a third-party AI provider and not stored by us; see Section 4.3)
• Usage analytics or telemetry (unless you opt-in in the future)
• Payment information (handled by Paddle)

For complete details, please see our Privacy Policy.

9. Software Updates and Support

9.1 Updates

We may release updates, bug fixes, and new features for PracticeSession. Minor and patch updates (e.g., v1.1, v1.0.1) are provided free of charge to licensed users. Major version upgrades (e.g., v2.0) may be offered at an additional cost, with discounts for existing customers.

9.2 Support

We provide email support to licensed users at support@practicesession.app. While we strive to respond promptly, we do not guarantee specific response times or availability.

10. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• The Software will meet your specific requirements
• The Software will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Software will be accurate or reliable
• Any errors in the Software will be corrected

You acknowledge that audio processing is complex and may vary based on your hardware, operating system, and source audio files. We make no guarantees about audio quality or processing results.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRACTICESTUDIO, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Software
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Software
• Any bugs, viruses, or other harmful code transmitted through the Software
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Software

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (INCLUDING LICENSE FEES AND CREDIT PURCHASES).

12. Indemnification

You agree to indemnify, defend, and hold harmless Practice Session and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of the Software
• Your violation of these Terms
• Your violation of any rights of another party, including intellectual property rights
• Any content you create or process using the Software

13. Termination

13.1 Termination by You

You may stop using PracticeSession at any time by uninstalling the Software from your devices. Termination does not entitle you to a refund.

13.2 Termination by Us

We reserve the right to suspend or terminate your license at any time, with or without notice, if:

• You violate these Terms
• You engage in fraudulent activity or license abuse
• We discontinue the Software (with reasonable notice)

13.3 Effect of Termination

Upon termination, you must cease all use of the Software and uninstall it from all devices. Sections of these Terms that by their nature should survive termination (including intellectual property provisions, disclaimers, and limitations of liability) will continue to apply.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email (if provided) or through the Software. Continued use of the Software after changes become effective constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Both parties agree to submit to the non-exclusive jurisdiction of the courts located in Montreal, Quebec, for the resolution of any disputes.

16. Export Compliance

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to a Canadian or U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any government list of prohibited or restricted parties.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Practice Session regarding the Software and supersede all prior agreements and understandings.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

19. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Contact Information

For questions about these Terms of Service, please contact us at:

Privacy Policy

Last Updated: July 2026

This Privacy Policy describes how Practice Session ("we", "us", or "our") collects, uses, and protects your personal information when you use our software applications (PracticeSession and Lamina).

1. Information We Collect

1.1 Information You Provide

• Email Address: Collected when you purchase a PracticeSession license through Paddle, register for Lamina, purchase cloud separation credits, or opt-in to receive product updates. Used for license delivery, account management, credit management, and optional communications. For Mac App Store users, email is optional and may be provided during in-app registration.
• Name: Optionally collected during registration or credit purchases. Used to personalize communications.
• License Information: License key (direct purchases), Apple transaction ID (Mac App Store purchases), activation status, and device associations (PracticeSession).
• Credit Information: Credit balance, purchase history, and separation usage records (both apps).
• Synced Library Content (only if you enable cloud sync): The library data you sync (song metadata, practice regions and loops, your notes, setlists, lyrics, chords, notation and app settings) and the files it refers to (audio, separated stems, notation source files, attachments, and attached video files for the songs you opt in). This is the content of your own library; it is stored so your other devices can receive it. Sync is off by default, and file paths, folder names and other device-specific details are deliberately stripped before anything is sent.
• Sync Subscription Information: If you subscribe to Sync Plus: subscription status, billing source (Paddle or Apple), renewal or expiry date, and your storage allowance. Payment details are never sent to us.

1.2 Automatically Collected Information

• Device Hardware ID: A unique identifier generated from your computer's hardware components. Used for license activation management and trial period enforcement. This ID does not contain personally identifiable information and cannot be used to identify you personally.
• Activation Records: Timestamps and device names associated with your license activations.

1.3 Information We Do NOT Collect

We are committed to your privacy. We do NOT collect or store:

• Your audio files or practice session data, unless you turn cloud sync on, in which case we store what you sync so we can deliver it to your other devices (see Sections 1.1, 3 and 6). With sync off, nothing from your library ever leaves your device. Audio uploaded for cloud stem separation is transmitted directly to a third-party processing service and is not stored on our servers (see Section 4.1).
• Your lyrics. Lyrics submitted to the optional AI section-detection feature are transmitted to our server and forwarded to our AI provider for processing, and are not stored on our servers (see Sections 2 and 4.1). We keep only anonymous usage metadata (request counts and token usage).
• Usage analytics, telemetry, or behavior tracking data
• Payment information (handled exclusively by Paddle)
• Location data beyond what is required for tax purposes by Paddle
• Cookies or browser tracking data (our website may use basic analytics, but the desktop apps do not)

2. How We Use Your Information

We use the collected information for the following purposes:

• License Management: To validate your PracticeSession license, enforce device limits (3 devices per license), and prevent unauthorized use.
• Account Management: To manage your Lamina registration and associate your account across both apps.
• Trial Management: To track the 14-day trial period (PracticeSession) and prevent trial abuse.
• Credit Management: To process credit purchases, track credit balances, deduct credits for cloud separations, and issue automatic refunds for failed separations.
• Cloud Separation: To facilitate the upload of audio to third-party processing services when you request cloud stem separation, and to deliver the resulting stems back to your device.
• AI Section Detection: To transmit a song's lyrics to our AI provider when you request "Auto-detect sections with AI", and to return the suggested section markers to your device. The lyrics and result are not retained after processing.
• Cloud Sync: To store the library data and files you choose to sync and deliver them to your other devices, to track which devices use a synced library, and to measure how much file storage your account uses against your plan. We do not read, analyse, mine or sell your synced content, and we do not use it to train AI models.
• Sync Subscriptions: To apply the storage allowance you have paid for and keep it current as your subscription renews, changes or ends.
• Customer Support: To respond to your inquiries and provide technical assistance.
• Product Updates: To send important software updates, security patches, and feature announcements (if you opt-in).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Storage and Security

3.1 Where Data is Stored

• License and Credits Server: Hosted on Railway.app infrastructure. Stores license keys, device IDs, email addresses, activation records, and credit transaction records in a secure PostgreSQL database.
• Local Storage: Your audio files, practice sessions, regions, stems from local separation, and settings are stored on your local device. We do not upload or access this data unless you enable cloud sync (below).
• Cloud Sync (only if you enable it): Your synced library records are stored in our PostgreSQL database on Railway.app; your synced files (audio, stems, notation, attachments, and any video you opt in) are stored in Cloudflare R2 object storage. Files are content-addressed, so a file that appears several times in your library is stored once for your account; files are never shared or deduplicated between different accounts.
• Cloud Separation (temporary): When you use cloud stem separation, audio is temporarily transmitted to a third-party AI processing service for the duration of the separation. Audio is not stored on our servers. The third-party provider processes the audio and returns the resulting stems; we do not control the provider's data retention policies but select providers that do not retain customer audio after processing.
• AI Section Detection (temporary): When you use AI section detection, the song's lyrics are transmitted through our server to our AI provider (Anthropic) for analysis and are not stored on our servers. We retain only anonymous usage metadata. Anthropic does not use API inputs to train its models.

3.2 Security Measures

We implement industry-standard security measures to protect your data:

• Encrypted HTTPS connections for all server communications
• Secure database hosting with Railway.app's enterprise-grade infrastructure
• Access controls and authentication for server access
• Regular security updates and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

3.3 Access to Synced Content (Cloud Sync)

We want to be straightforward about this. If you enable cloud sync, your synced content is stored on our infrastructure in a form we can technically access; it is not end-to-end encrypted. What that means in practice:

• Transfers are encrypted in transit (HTTPS/TLS). Synced files are encrypted at rest by our object-storage provider; database storage relies on our hosting provider's platform-level protections.
• Every request for your data is authenticated and scoped to your own account. One account can never read another account's library or files.
• Our internal administration tools deliberately show only counts, sizes, dates and device names, never the contents of your notes, lyrics or files.
• We do not look at your synced content. Direct access to stored content is a last-resort operational measure (for example, to investigate a serious fault you have reported to us, or where we are legally required to act), and is not part of normal operations.
• Because we can technically access it, treat cloud sync accordingly: do not use it to store material you are not comfortable holding on a provider's servers under this policy.

4. Data Sharing and Third Parties

4.1 Third-Party Service Providers

We work with the following third-party services:

Paddle.com Market Limited (Payment Processor — Direct Purchases):

• Acts as our Merchant of Record for purchases made through practicesession.app
• Processes payments and handles customer billing information
• Collects and remits VAT/sales taxes
• Provides your email address to us for license delivery
• Subject to Paddle's Privacy Policy: https://www.paddle.com/legal/privacy

Apple (Payment Processor — Mac App Store Purchases):

• Processes payments for purchases made through the Mac App Store
• We receive transaction confirmations from Apple to validate your purchase but never access your payment information
• Subject to Apple's Privacy Policy: https://www.apple.com/legal/privacy/

Railway.app (Server Hosting):

• Hosts our license validation server, credits system, and database
• Stores license keys, device IDs, email addresses, and credit records
• Subject to Railway's Privacy Policy: https://railway.app/legal/privacy

Cloudflare, Inc. (Synced File Storage):

• Stores the files you sync (audio, stems, notation source files, attachments, and any video files you opt in) in Cloudflare R2 object storage
• Files are transferred directly between your device and the storage service using short-lived, single-purpose links issued by our server; the file contents never pass through our application server
• Cloudflare acts as a storage provider only and does not process your files for any other purpose
• Subject to Cloudflare's Privacy Policy: https://www.cloudflare.com/privacypolicy/

Cloud Stem Separation Providers:

• When you use cloud stem separation, your audio is transmitted to a third-party AI processing service
• The provider receives the audio data, processes it, and returns the separated stems
• We select providers based on separation quality and reliability; the specific provider may change over time
• Audio is used solely for the purpose of performing the requested separation
• We select providers that do not retain customer audio after processing is complete

Anthropic (AI Lyrics Processing):

• When you use the optional "Auto-detect sections with AI" feature, the song's lyrics are forwarded through our server to Anthropic, PBC for analysis by its Claude AI model
• Only the lyrics text is sent; the lyrics and the result are not retained by us after processing
• Anthropic does not use data submitted through its API to train its models
• Subject to Anthropic's Privacy Policy: https://www.anthropic.com/legal/privacy

4.2 We Do NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4.3 Legal Disclosures

We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Protect the rights, property, or safety of our users or the public

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and update your personal information. Contact us at support@practicesession.app to:

• Request a copy of your personal data
• Update your email address
• Correct any inaccurate information

5.2 Data Deletion

You may request deletion of your personal data at any time. Please note:

• Deleting your data will deactivate your license and you will lose access to PracticeSession
• We may retain certain data as required by law or for legitimate business purposes (e.g., tax records)
• Your audio files and local practice data are stored only on your device and can be deleted by uninstalling the software

Synced data: you can delete a synced library yourself, at any time, from Settings → Data → Sync in PracticeSession. Deleting it removes that library's records from our database immediately; the files it referenced are permanently deleted from our storage within 30 days (a short grace period lets a file that becomes referenced again be kept rather than re-uploaded). Your local libraries on every device are untouched; they simply stop syncing. You can also ask us at support@practicesession.app to delete all synced data held for your account.

5.3 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us to request a data export.

5.4 Marketing Communications

You can opt-out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at support@practicesession.app

Note: We will still send you essential transactional emails (license delivery, support responses) even if you opt-out of marketing.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

• License Data: Retained indefinitely to maintain your license and prevent abuse
• Trial and Registration Data: Retained indefinitely to prevent trial abuse (PracticeSession) and maintain account association (both apps)
• Credit Records: Retained indefinitely to maintain credit balances and transaction history
• Email Communications: Retained as needed for support and legal compliance
• Synced Library Data: Retained for as long as the synced library exists, so your devices can keep receiving it. When you delete an item in the app, a small deletion marker is kept so the deletion reaches your other devices, including one that has been offline for a long time; the item's content is removed. Deleting the synced library removes its records immediately and its stored files within 30 days (see Section 5.2).
• Sync Subscription Records: Retained while the subscription exists and afterwards as needed for billing history and legal compliance

You may request deletion of your data at any time, subject to legal retention requirements.

7. International Data Transfers

Our license server is hosted on Railway.app infrastructure, and synced files are stored with Cloudflare, Inc.; both may store data in various locations globally. By using PracticeSession, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

8. Children's Privacy

PracticeSession is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@practicesession.app and we will delete such information.

Users between 13 and 18 years of age must have parental or guardian permission to use PracticeSession and make purchases.

9. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

9.1 Legal Basis for Processing

We process your personal data based on:

• Contractual Necessity: To provide the Software and fulfill our agreement with you
• Legitimate Interests: To prevent fraud, ensure security, and improve our Service
• Consent: For optional marketing communications (you may withdraw consent at any time)
• Legal Obligations: To comply with applicable laws and regulations

9.2 Your GDPR Rights

You have the right to:

• Access: Obtain confirmation of whether we process your data and receive a copy
• Rectification: Correct inaccurate or incomplete data
• Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions
• Restriction: Request limited processing of your data
• Data Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at support@practicesession.app.

10. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell your personal information
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at support@practicesession.app.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (if you have provided your email address)
• Displaying a notice in the Software

Your continued use of PracticeSession after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Refund Policy

Last Updated: July 2026

This Refund Policy describes our policy regarding refunds for PracticeSession license purchases and cloud stem separation credit purchases.

1. License Purchases: No Refunds After Trial Period

Due to the nature of digital software and our generous 14-day free trial period with full feature access, all PracticeSession license sales are final. We do not offer refunds after a license has been purchased.

1b. Cloud Separation Credits: Non-Refundable

Credit pack purchases are non-refundable. Since credits never expire, there is no time pressure to use them. However:

• Failed separations: If a cloud separation fails during processing, the credits are automatically refunded to your account balance. This is a credit refund, not a cash refund.
• Both apps offer free local separation that you can try before purchasing cloud credits, so you can verify that stem separation works with your audio before spending credits on the cloud option.
• Trial expiry: If you purchase credits during a PracticeSession trial and the trial expires before you use all your credits, the credits remain in your account. They can be used in Lamina (free) or in PracticeSession if you later purchase a license. Credits are not refundable in this scenario.

1c. Sync Plus Subscription

Sync Plus is an optional yearly subscription that raises your cloud sync file storage. Sync itself, with 500 MB of storage, is free and needs no subscription.

• Cancel any time: cancelling stops the next renewal. You keep the extra storage until the end of the period you have already paid for, and nothing you have synced is deleted (see Terms, Section 4.4).
• No partial refunds: we do not refund the unused part of a subscription period that is already running.
• Renewals: if you were charged for a renewal you did not intend and contact us within 14 days of that charge, and you have not used the extra storage during the new period, we will refund it.
• Mac App Store: subscriptions bought through the App Store are billed by Apple, and refunds for them are handled by Apple, not by us. Request them at reportaproblem.apple.com.

2. Why We Have This Policy

PracticeSession is a digital product that is delivered immediately upon purchase. Once you receive your license key and activate the software, you have access to the full product. Unlike physical goods, digital software cannot be "returned" in a traditional sense.

Our 14-day trial period is designed to give you ample time to:

• Test all features and functionality
• Verify compatibility with your operating system and hardware
• Evaluate audio quality and performance with your audio files
• Assess whether PracticeSession meets your practice and teaching needs
• Experience the complete workflow before committing to a purchase

3. Exceptions

We may consider refunds on a case-by-case basis in the following exceptional circumstances:

3.1 Technical Issues

If you experience a critical technical issue that makes PracticeSession completely unusable and:

• The issue was not present during the trial period (e.g., caused by a recent update)
• You have worked with our support team at support@practicesession.app to attempt to resolve the issue
• The issue cannot be resolved within a reasonable timeframe
• You request a refund within 14 days of purchase

We may, at our sole discretion, offer a refund or alternative compensation.

3.2 Duplicate Purchases

If you accidentally purchase multiple licenses for the same product, contact us at support@practicesession.app within 14 days and we will refund the duplicate purchase(s).

3.3 Fraudulent Purchases

If your payment method was used without your authorization, please contact both Paddle (our payment processor) and us immediately. We will work with you and Paddle to resolve the issue.

4. Refund Request Process

If you believe you qualify for a refund under the exceptions listed above, please contact us at support@practicesession.app within 14 days of purchase with:

• Your license key or order number
• Email address used for purchase
• Detailed description of the issue (for technical issues)
• Steps you have already taken to resolve the issue (for technical issues)

We will review your request and respond within 5 business days. Refund decisions are made at our sole discretion.

5. Refund Processing

If a refund is approved:

• Refunds are processed through Paddle, our payment processor
• Refunds are issued to the original payment method
• Processing time depends on your payment provider (typically 5-10 business days)
• Your license will be deactivated and you must cease using PracticeSession
• You must uninstall the software from all devices

6. Non-Refundable Scenarios

Refunds will NOT be granted in the following situations:

• Change of Mind: You decided you no longer need or want the software
• Lack of Use: You purchased the software or credits but did not use them
• Compatibility: The software does not work with your system configuration (this should be verified during the trial)
• Feature Expectations: The software does not have a specific feature you expected (all features are documented and available during the trial)
• Difficulty of Use: You find the software too difficult to use or learn
• After 14 Days: More than 14 days have passed since your license purchase (except for ongoing unresolved technical issues)
• Separation Quality: You are unsatisfied with the quality of stem separation results (quality varies by song and source material; free local separation is available to test before purchasing cloud credits)
• Unused Credits: You have unused cloud separation credits remaining in your account (credits never expire)
• Violation of Terms: Your license was terminated due to violation of our Terms of Service

7. Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider without first contacting us:

• Your license will be immediately deactivated
• You will lose access to PracticeSession
• Your account may be permanently banned from purchasing future licenses
• We may provide evidence to the payment processor demonstrating that the purchase was legitimate and the product was delivered

Please contact us at support@practicesession.app to resolve any billing issues before initiating a chargeback.

8. Major Version Upgrades

This refund policy applies to your initial PracticeSession purchase. If we release a major version upgrade (e.g., PracticeSession 2.0) that requires an additional purchase:

• You may continue using your current version indefinitely
• Upgrade purchases are subject to this same refund policy
• Trial or discounted upgrade periods may be offered to existing customers

9. Partial Refunds

We do not offer partial refunds or pro-rated refunds for:

• Periods of non-use
• Device deactivations
• Partially used credit packs
• Switching to a different music practice software

Since PracticeSession is a one-time purchase (not a subscription), there are no recurring charges or billing periods to pro-rate. Credits never expire and can be used at any time.

10. Contact Information

For refund requests or questions about this Refund Policy, please contact:

Payment Processor (Paddle):
For billing inquiries related to your payment method, you may also contact Paddle at https://www.paddle.com/support

11. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on our website with a new "Last Updated" date. Your purchase is governed by the Refund Policy in effect at the time of purchase.